How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) Book PDF, ePub eBook

Join our eBook service for unlimited books & audiobooks. Get a free 7 day subscription! ↓↓↓↓↓


Book Descriptions:
Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level"―those organizations and people the public deals with directly―or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats.

How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results―in this case ensuring the delivery of welfare benefits and services to eligible clients.

Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) by Norma M. Riccucci

From reader reviews:

Edward Robinette:

The experience that you get from How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) is a more deep you searching the information that hide inside words the more you get thinking about reading it. It does not mean that this book is hard to know but How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) giving you buzz feeling of reading. The author conveys their point in selected way that can be understood by means of anyone who read this because the author of this e-book is well-known enough. That book also makes your personal vocabulary increase well. It is therefore easy to understand then can go with you, both in printed or e-book style are available. We propose you for having that How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) instantly.

Delbert Lambert:

The reserve untitled How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) is the publication that recommended to you to see. You can see the quality of the publication content that will be shown to anyone. The language that author use to explained their ideas are easily to understand. The article author was did a lot of research when write the book, so the information that they share to you is absolutely accurate. You also can get the e-book of How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) from the publisher to make you more enjoy free time.

Jerry Thomas:

The book with title How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series) includes a lot of information that you can study it. You can get a lot of advantage after read this book. This specific book exist new understanding the information that exist in this book represented the condition of the world at this point. That is important to yo7u to find out how the improvement of the world. This particular book will bring you throughout new era of the the positive effect. You can read the e-book on your own smart phone, so you can read that anywhere you want.

Sidney Robertson:

People live in this new morning of lifestyle always try to and must have the free time or they will get lots of stress from both daily life and work. So , if we ask do people have free time, we will say absolutely sure. People is human not a robot. Then we ask again, what kind of activity are there when the spare time coming to you actually of course your answer will certainly unlimited right. Then do you try this one, reading guides. It can be your alternative in spending your spare time, the actual book you have read is How Management Matters: Street-Level Bureaucrats and Welfare Reform (Public Management and Change series).